Thank you for making quality tools that can be purchased at reasonable prices. I have bought VIM Tools previously, from a Vulcan Dealer in Kenner,LA., I just bought the new Female Swivel Torx Socket Set UJET100, from my Cornwell Dealer here in Euless, Texas.. At the time he hadn't yet heard about it, I showed him the add from Professional Tool and Equipment news, he did a quick search and ordered my set, he wound up ordering several more and told me that they have been selling very well- he thanked me for letting him know about them. He currently has the Torx Combination Set WTC 624 on order for me. I think my next set will be HXLM100 - do these have the same diameter the whole length of the hex bit? I have another set that I have had a long time, can't remember who made it, but it has metric hex bits that get larger in diameter approx 1/4" from the end - several VW's 4 cyl. engines require a 5mm long hex, to remove the upper plenum, but the access will not allow a bit that is larger thru to the bolt.
I look at your Website often and have become a Fan of your Tools.
If you could send me a catalog or any New Tool Flyers that would be Great - you can be sure I will let my tool dealer know
Vernon Campbell
Technician
Midcities Service Center
Euless, Texas
----------------------------------------------------------------------------------
Dear Sirs:
I am a former franchise dealer that now runs an independent tool truck. As I began shopping the new wide open market, I ran across your product line. I started to carry your Torx Master set TMS34PF and you Master Hex set HMS26 which both sold like crazy! I used to sell the other stuff that looks like your product in the blue case. After many happy customers, I have decided that the VIM line is far superior in strength and durability to the look alike. Maybe it's the S2 Steel that you use, maybe it's just the way you make it? Whatever it is, IT WORKS AND IT'S STRONG! Aside from superiority in strength, you beat their prices by a landslide, and that makes more money for me and happier customers as well!
Thank you for making a product that I as an independent dealer can depend on and sell with confidence!
Matt Sledge
Tech's Choice Tools and Equipment
Murfreesboro, TN
---------------------------------------------------------------------------------------------------
Mr. Norton,
Thank you for the quick response. I will return the defective plier in the envelope provided. It is obvious that VIM is customer driven and this is what will keep me as a VIM customer for a long time to come. In today's day and age, it seems that many vendors are only interested in selling a product with no service when a problem arises. Other tool manufacturers should take a lesson from VIM.
Eric Glass
Tappan, New York
---------------------------------------------------------------------------------------------------
Dear Sirs:
I bought my HBR5, What an incredible wrench. Replaced a door motor for the heating unit in a Pontiac Vibe. No other wrench would fit. Made my money back it 15 minutes. Love this little ratchet. Well done. Need to look at your other tools.
Steve
|
